Dr. Kaplin was recommended to me from my dentist. When I first went to the office, everyone was so nice and they still are! They really make you feel well taken care of and explain everything to both my mom and I. I was so excited to get braces but I was so nervous thinking that they were going to hurt. I was so wrong! The braces didn't hurt at all, I was worrying over nothing! Dr. Kaplin is so nice, my mom told me that her orthodontist used to yell at her when she broke something, and I can't picture Dr. Kaplin getting mad about anything, he's very easy going, friendly, and down to earth!